The End of Data Silos: How a Unified ERP Empowers Hospitality Management Companies

By: Chip Fritsch, COO & Co-Founder Over the past decade, hospitality tech stacks have exploded, with more apps and services promising better visibility and deeper insights to make reporting easier and let decisions happen faster. And in many ways, they delivered. Teams now have access to more data than ever before.  But as many hoteliers […]

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Industry Outlook: 2026 Will Be Won On Margin Defense

Takeaways from ALIS 2026 Americas Lodging Investment Summit (ALIS) 2026 didn’t signal the start of a rebound. It signaled a shift in management strategy – and what will be necessary to win this year Hoteliers are coming into 2026 with more realism than optimism. RevPAR ended last year down 0.3%, and the 2026 growth projections […]

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HIA’s Top Software Enhancements 2025

“HIA is driven to build the best solution for our hospitality clients. We want to be the system that solves pain points, that allows you to do more with your team, to take them out of manual data entry and put them on a higher tier of operations. We are never going to be done […]

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From Multiple Bank Logins To One Dashboard: A Smarter Way To Manage Hotel Cash

Imagine you’re a corporate controller who manages over 50 hotel properties spread across multiple regions. Before you can make a single decision about payments, funding, or cash movement, you need to know your balances, so every morning starts the same way.  You, or a subordinate, log into bank portals, one after another after another. You […]

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2026 Ready: 6 Manual Processes Hotel Accountants Should Eliminate Today

If 2025 taught the industry anything, it’s that tighter margins and fragmented technology created a strong desire for consolidation and unification. To get the advantage for 2026, hotels need processes to help them get real-time data visibility and to cut out the repetitive work slowing teams down.  The first step to a smarter, more efficient […]

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General Vs. Hotel-Specific ERP: 6 Key Differences Your Hotel Can’t Afford to Ignore

If you’ve spent enough time in hotel finance and operations, you’ve seen how the pressure to operate smarter, faster, and with more visibility (all while walking tighter margins) has grown exponentially in the past decade. The need for consolidation and access to everything in one place has never been more in demand.  It’s one of […]

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Next-Gen PMS & ERP Set The Standard For Hospitality Back-Office Tech

Today, many hotels are in the midst of migrating from legacy PMS technology to next-generation, cloud-native solutions.  At HIA, as we work with hoteliers to map their new PMS systems to our financial management software, we see that many of the new capabilities that these systems offer are the same great features leading the way […]

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Win Your 1099 Season Before It Begins: A Guide for Hotel Financial Leaders

That short window between year-end close and the January 31 deadline can feel like a sprint for hotel finance teams rushing to get 1099s out the door. From chasing down missing W-9s and balancing year-end reports to last-minute runs to Staples and stuffing envelopes in triplicate, the cycle can feel like a mix of pressure, […]

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Why Tech Stack Consolidation Is the Future of Hotel Back-Office Ops

Hospitality may start at the front desk, but profitability starts in the back office. While your guests may get new flashy keyless entry and streamlined services, your finance teams often still deal with spreadsheets, dozens of different logins, and time-consuming workarounds.  The result? A fine-tuned guest experience, but the teams responsible for forecasting, budgeting, and […]

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The Lodging Conference 3 Ways – Strategic Insights from a CEO, COO, and CRO

Charting a Winning Path Through Uncertainty HIA’s leadership team, including CEO Charlie Fritsch, COO Chip Fritsch, and CRO Chris Hall, were on-site at The Lodging Conference 2025 recently to meet colleagues and share insights. The record breaking attendance (3,000+ attendees) was a clear indication of the industry’s optimism–despite remaining economic headwinds. Here is a summary […]

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Fresh Features: HIA’s Q3 2025 Software Enhancements

The 4th quarter of the year has begun and we get to reflect on all the new software enhancements built by our HIA development team in the last quarter. The team has rolled out multiple new capabilities for the platform as well as enhanced existing integrations.  Newly built features include streamlined manual imports for BankConnect […]

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The #1 Reason Hotels Fly Blind on Cash–And How To Fix It

If your visibility into cash balances is even a day old, you’re already flying blind. Seasonal swings, high fixed costs, and last-minute changes in occupancy mean money moves faster (and riskier) than in almost any other industry. While profitability is crucial for long-term success, it’s liquidity that keeps the lights on and operations running smoothly […]

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Still Dreading Budgeting Season? Using an Integrated Solution for 2026 Can Help

The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It’s a familiar battle that feels like an uphill climb every single year. But what if it […]

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Tips to Optimize Your Hotel Budget for 2026

We all know that hotel budgets provide a valuable reference point for informed and effective financial management. However, creating those budgets can be an intricate and time-consuming task.
Between inflation, tight job markets, and the competitive hotel management environment, the pressure to set and meet ambitious financial goals can be substantial. As can be the pressure to produce an accurate and reliable budget, taking all the what-if scenarios into account.
As we are in the midst of hotel budgeting season, here are some pro tips and food for thought to make sure your budgeting is covering all the bases.

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5 Proven Best Practices to Crush Your Hospitality ERP Implementation

Implementing a new hospitality ERP solution is an exciting move to unify your data, streamline reporting, and get efficiencies to free up your team’s time for more high-value activities. However, even with the right software and support from your software provider, a successful system transition requires upfront planning and buy-in from your team to stay […]

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How Leading Hotels Are Locking Down Financial Data

In today’s hyper-connected world, data is the new currency.  And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff […]

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Fresh Features: HIA’s Latest Software Enhancements – Q2 2025

At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New […]

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Hotel Accounting Is Overdue for Automation—Here’s Where to Start

One of the biggest standout messages at HITEC 2025 wasn’t more dashboards, AI for AI’s sake, or smarter guest tech—it was about relief. Relief from daily reporting chaos. From reconciling by hand. From clunky processes and manual data entry that slow everything down. This desire has been echoing through hoteliers for a while now. Leaner […]

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