Transitioning to new hospitality back-office software can be daunting, but a smooth implementation is possible with the right approach. In this video, Jaime Goss from HIA shares three best practices to ensure a seamless transition for your hotel portfolio:

• Appoint a Dedicated Project Manager: Designate a point person to manage communication, oversee data migration, and keep the project on schedule. If internal resources are limited, consider hiring a consultant or utilizing white-glove implementation services.
• Choose a Strategic Implementation Time: Select a go-live date based on your accounting team’s availability and capacity. Avoid peak busy periods like year-end close or tax season to ensure your team has the bandwidth for a successful switch.
• Set a Universal Go-Live Date: Transitioning all properties in your portfolio simultaneously maximizes efficiency, improves reporting accuracy, simplifies training, and helps your team build a unified support network.

By following these steps and leveraging HIA’s streamlined onboarding process, you can minimize disruptions and start enjoying the benefits of your new technology in as little as 8 weeks.