We're Looking For Innovative New Team Members Who Share Our Vision And Goals
At HIA, we are excited to be at the forefront of transformation for the hospitality industry with our unified back-office platform that streamlines financial management and empowers hotel operations.
We are seeking a Customer Support Specialists to serve as the primary point of contact for customers using our HIA ERP and accounting software, handling inquiries via phone, email, and live chat with professionalism and efficiency. The role involves troubleshooting and resolving software issues across core accounting functions — including accounts payable, accounts receivable, general ledger, and bank reconciliation — while analyzing financial data to identify root causes and guide clients through best practices. The ideal candidate has strong problem-solving, organizational, and communication skills and brings accounting or technical support experience. Familiarity with HIA, Acumatica, or hotel-specific accounting software is a strong plus. Send your resume and cover letter to careers@hiasoftware.com.
We are seeking experienced ERP onboarding and implementation specialists to support the successful adoption of the HIA Software ERP platform. The specialist will play a key role in managing timelines, scope, initial system configuration, and user training while coordinating closely with customers. This position is ideal for a detail-oriented, customer-focused professional with a solid understanding of ERP systems and hotel accounting principles. Send your resume and cover letter to careers@hiasoftware.com.
Send your resume and cover letter to careers@hiasoftware.com.
If you have any questions or need assistance with the application process, feel free to reach out to us a careers@hiasoftware.com.
As an equal-opportunity employer, we do not discriminate against applicants or employees based on protected characteristics like race, color, religion, sex, national origin, age, disability, and genetic information; this means basing hiring and employment decisions solely on qualifications and job performance, not personal attributes outside of job relevance.
HIA, A Product Of © Hotel Investor Apps Inc.
