General Vs. Hotel-Specific ERP: 6 Key Differences Your Hotel Can’t Afford to Ignore

By Jaime Goss, VP

If you’ve spent enough time in hotel finance and operations, you’ve seen how the pressure to operate smarter, faster, and with more visibility (all while walking tighter margins) has grown exponentially in the past decade. The need for consolidation and access to everything in one place has never been more in demand.  It’s one of […]

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Next-Gen PMS & ERP Set The Standard For Hospitality Back-Office Tech

By Elisa Fritsch, VP

Today, many hotels are in the midst of migrating from legacy PMS technology to next-generation, cloud-native solutions.  At HIA, as we work with hoteliers to map their new PMS systems to our financial management software, we see that many of the new capabilities that these systems offer are the same great features leading the way […]

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Win Your 1099 Season Before It Begins: A Guide for Hotel Financial Leaders

By Jaime Goss, VP

That short window between year-end close and the January 31 deadline can feel like a sprint for hotel finance teams rushing to get 1099s out the door. From chasing down missing W-9s and balancing year-end reports to last-minute runs to Staples and stuffing envelopes in triplicate, the cycle can feel like a mix of pressure, […]

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Why Tech Stack Consolidation Is the Future of Hotel Back-Office Ops

By Elisa Fritsch, VP

Hospitality may start at the front desk, but profitability starts in the back office. While your guests may get new flashy keyless entry and streamlined services, your finance teams often still deal with spreadsheets, dozens of different logins, and time-consuming workarounds.  The result? A fine-tuned guest experience, but the teams responsible for forecasting, budgeting, and […]

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The Lodging Conference 3 Ways – Strategic Insights from a CEO, COO, and CRO

By Jaime Goss, VP

Charting a Winning Path Through Uncertainty HIA’s leadership team, including CEO Charlie Fritsch, COO Chip Fritsch, and CRO Chris Hall, were on-site at The Lodging Conference 2025 recently to meet colleagues and share insights. The record breaking attendance (3,000+ attendees) was a clear indication of the industry’s optimism–despite remaining economic headwinds. Here is a summary […]

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Fresh Features: HIA’s Q3 2025 Software Enhancements

By Elisa Fritsch, VP

The 4th quarter of the year has begun and we get to reflect on all the new software enhancements built by our HIA development team in the last quarter. The team has rolled out multiple new capabilities for the platform as well as enhanced existing integrations.  Newly built features include streamlined manual imports for BankConnect […]

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The #1 Reason Hotels Fly Blind on Cash–And How To Fix It

By Jaime Goss, VP

If your visibility into cash balances is even a day old, you’re already flying blind. Seasonal swings, high fixed costs, and last-minute changes in occupancy mean money moves faster (and riskier) than in almost any other industry. While profitability is crucial for long-term success, it’s liquidity that keeps the lights on and operations running smoothly […]

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Still Dreading Budgeting Season? Using an Integrated Solution for 2026 Can Help

By Elisa Fritsch, VP

The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It’s a familiar battle that feels like an uphill climb every single year. But what if it […]

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Tips to Optimize Your Hotel Budget for 2026

By Jaime Goss, VP

We all know that hotel budgets provide a valuable reference point for informed and effective financial management. However, creating those budgets can be an intricate and time-consuming task.
Between inflation, tight job markets, and the competitive hotel management environment, the pressure to set and meet ambitious financial goals can be substantial. As can be the pressure to produce an accurate and reliable budget, taking all the what-if scenarios into account.
As we are in the midst of hotel budgeting season, here are some pro tips and food for thought to make sure your budgeting is covering all the bases.

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5 Proven Best Practices to Crush Your Hospitality ERP Implementation

By Jaime Goss, VP

Implementing a new hospitality ERP solution is an exciting move to unify your data, streamline reporting, and get efficiencies to free up your team’s time for more high-value activities. However, even with the right software and support from your software provider, a successful system transition requires upfront planning and buy-in from your team to stay […]

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How Leading Hotels Are Locking Down Financial Data

By Elisa Fritsch, VP

In today’s hyper-connected world, data is the new currency.  And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff […]

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Fresh Features: HIA’s Latest Software Enhancements – Q2 2025

By Elisa Fritsch, VP

At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New […]

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Hotel Accounting Is Overdue for Automation—Here’s Where to Start

By Elisa Fritsch, VP

One of the biggest standout messages at HITEC 2025 wasn’t more dashboards, AI for AI’s sake, or smarter guest tech—it was about relief. Relief from daily reporting chaos. From reconciling by hand. From clunky processes and manual data entry that slow everything down. This desire has been echoing through hoteliers for a while now. Leaner […]

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4 Best ERP Software for Hotels in 2025

By Elisa Fritsch, VP

Enterprise Resource Planning systems (ERPs) are becoming increasingly popular with hotel management companies that are looking for full portfolio financial oversight with modern tech advantages.  ERP’s are attractive because they are built as a consolidated platform, and can often replace multiple other software types. The rub when it comes to implementing an ERP for a […]

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New Integrations and Enhancements: HIA’s Q1 2025 Development Highlights

By Elisa Fritsch, VP

We are excited to share some of the highlights of new features built by our in-house development team in Q1 2025. As you may know, at Hotel Investor Apps (HIA) we are committed to continuous innovation – keeping our customers at the forefront of hospitality technology, and have an ongoing development roadmap. In Q1 the […]

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Better Labor Decisions Don’t Start with Cuts—They Start with Business Intelligence

By Jaime Goss, VP

Labor costs are rising. Inflation is squeezing margins. And wage growth, paired with persistent staffing shortages, is making every scheduling decision count. Hotel leaders are under more pressure than ever to contain costs, and labor is often the first place they look.  General Managers are often the first line of defense, stepping in to fold […]

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Global Spend Visibility: The Missing Piece in Hotel Cost Containment

By Elisa Fritsch, VP

With tariff disputes threatening supply chains and tourism forecasts, savvy hotel management companies are building contingency plans to stay ahead. One proven way to strengthen cost containment? Gaining more control over how you manage and monitor vendor spend. That starts with a Global Vendor List—a key feature of advanced accounting platforms like HIA’s ERP—designed to give […]

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Preparing to Scale: The Tech Foundation for Growing Hospitality Companies

By Jaime Goss, VP

Savvy hotel management execs know that the same technology that worked for a 10-12 hotel portfolio doesn’t always work when that portfolio is rapidly scaling. Adopting tech solutions that scale could be the difference between earning the next deal or being left behind.  That’s why thinking big picture with the long-term growth of the company […]

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