Hospitality accounting works best when PMS activity, daily reports, AP, banking, BI, and owner reporting share one trusted foundation.
Insight
Hotel operations run better when daily reports, labor, approvals, finance, BI, and owner visibility share one trusted ERP foundation.
Insight
Hotel software should connect PMS activity, accounting, approvals, BI, and owner reporting before portfolio complexity grows.
Insight
Hotel revenue management software should connect pace, forecast, budget, comp-set, and accounting data so hotels can price and plan with clearer confidence.
Insight
Hotel management software should connect operations, accounting, approvals, BI, and owner reporting before hotel teams scale.
Insight
Hotel accounting software should connect PMS data, AP, bank reconciliation, owner reporting, and BI so hotel finance teams can close faster across properties.
Insight
Hotel finance teams are relying on two types of third-party AI — one from a vendor, one they built themselves — and both can fail for the same underlying reason. There's a pattern playing out in hotel accounting departments right now. A controller finishes the monthly close, exports the P&L to a spreadsheet, and uploads...
Blog Post
The hospitality industry is undergoing massive changes in the age of AI. With the majority of hotel companies either already deploying AI or planning to do so, there’s a healthy mixture of excitement and concern, particularly for many GMs. The tools they’ve wanted to help them do their jobs more efficiently are already being employed,...
Blog Post
Glenwood, MD, July 2, 2026 — HIA, the hospitality industry's only purpose-built Enterprise Resource Planning (ERP) and accounting platform, today announced the formal creation of its Customer Success department alongside the promotion of two senior team members who will lead it. The new department formalizes a function that has always been central to HIA's operations...
News Article
As we get deeper into the age of AI, many hotel leaders are beginning to reevaluate their reporting structures. And while much of the conversation has focused on dashboards, analytics, and automation, the GM Critique has quietly become one of the most frequently requested reporting improvements among corporate and property users. Few reports hold more...
Blog Post
Transitioning to new hospitality back-office software can be daunting, but a smooth implementation is possible with the right approach. In this video, Jaime Goss from HIA shares three best practices to ensure a seamless transition for your hotel portfolio: Appoint a Dedicated Project Manager: Designate a point person to manage communication, oversee data migration, and keep...
Video
How HIA offers the best of all worlds for hoteliers – hotel specific Accounting and Business Intelligence plus ERP technology.
Video
Get a quick overview of the key features & navigation in HIA – the ERP And Accounting platform transforming hotel management operations.
Video
New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility. HIA, the company behind the hospitality industry's only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the launch of four new AI-powered capabilities— AI Assistant, Anomaly Detection, AI Agent Studio, and PMS Mapping AI — embedded natively into...
News Article
Co-branded hospitality destination on Acumatica.com marks a landmark milestone in HIA's decade of hospitality-focused innovation Glenwood, MD – June 8, 2026 - HIA, the Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced that Acumatica, one of the world's leading cloud ERP providers, has officially designated HIA as its partner for the hospitality industry....
News Article
The term “ERP” is not a common in the hotel industry, so let’s cover what it means and how HIA’s ERP structure helps provides more functionality to users.
Video
One of the major focuses for hoteliers this past decade has been to get more visibility across their portfolios. And in many ways, they succeeded. Regional VPs can open a portfolio dashboard and instantly see occupancy declines, labor variances, softer pace, or unexpected shifts in GOP. But just because they can see what happened doesn’t...
Blog Post
How do you determine the best ERP system for your hotel company? Evaluate your options with these 8 selection criteria most relevant for hotel management, ownership, or development firms.
Video
There’s a pattern I’ve started to notice with my recent conversations with hotel finance teams. Many know they have to address the fragmented systems that are causing delays, but they’re taking more of a “wait and see” approach instead of making fundamental changes to consolidate the data. Why? Because AI is evolving really quickly right...
Blog Post
Cost control is top of mind for most hotel finance teams at the moment. Controllers might suspect that they might be overpaying somewhere, but if something really was off, they’d be able to see it, right? That was exactly the thinking of one VP of Finance who managed a 25-property hotel group. Because workflows were...
Blog Post
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