Why Back Office Fundamentals Still Matter in the Age of AI

There’s a pattern I’ve started to notice with my recent conversations with hotel finance teams. Many know they have to address the fragmented systems that are causing delays, but they’re taking more of a “wait and see” approach instead of making fundamental changes to consolidate the data. Why? Because AI is evolving really quickly right...

Blog Post: May 20, 2026 by Chip Fritsch, COO
Why back office fundamentals still matter in the age of AI

Blog Post

How AP Automation Turns Invoice Processing Into Negotiation Leverage

Cost control is top of mind for most hotel finance teams at the moment. Controllers might suspect that they might be overpaying somewhere, but if something really was off, they’d be able to see it, right? That was exactly the thinking of one VP of Finance who managed a 25-property hotel group. Because workflows were...

Blog Post: May 7, 2026 by Elisa Fritsch
How AP Automation Turns Invoice Processing into Negotiation Leverage

Blog Post

Rainmaker Hospitality Builds a Foundation for the Future with HIA ERP & Accounting Software

Rainmaker Hospitality Grows Portfolio 75% With Existing Accounting Team Following Efficiencies Gained In HIA.   In today's fast-paced world, embracing new technology is essential for businesses to stay ahead of the curve. Rainmaker Hospitality, a growing leader in hotel management, was experiencing rapid expansion and forming fruitful partnerships. Yet behind the scenes, they struggled with...

Rainmaker Hospitality Builds a Foundation for the Future with HIA ERP & Accounting Software

Case Study

Fresh Features: HIA’s Q1 2026 Software Enhancements

Q1 2026 brought a strong slate of new capabilities to the HIA platform — all built to make your team’s day-to-day work faster, more accurate, and easier to manage. This quarter’s highlights include a brand new daily report monitor dashboard that puts monitoring and troubleshooting in your hands, enriched PMS integrations for HotelKey and Stay...

Blog Post: April 30, 2026 by Elisa Fritsch

Blog Post

Labor Is Your Biggest Cost Line: Here’s How To Actually See It

Labor continues to be one of the largest cost lines in most hotels (typically 30–35% of revenue). It’s also one of the hardest to see while it’s actually happening. You can run a full week thinking everything is on track. Occupancy held. The front desk wasn’t overwhelmed. Housekeeping felt like it kept up. Nothing really...

Blog Post: April 15, 2026 by Jaime Goss
Labor Is Your Biggest Cost Line. Here’s How to Actually See It.

Blog Post

AI in Hotel Accounting: Separating Table Stakes from the Next Wave

HIA Co-Founder & COO Chip Fritsch separates the AI hype from what's already working in hotel accounting today and the next wave of AI assistance in finance. Plus, questions you can ask your vendor to understand their AI roadmap for yourself.    As featured in Hospitality Net, the #1 ranked website for the global hospitality...

News Article: April 15, 2026 by Jaime Goss
Hospitality Net: AI in Hotel Accounting - Separating Table Stakes from the Next Wave

News Article

New Feature – GOP Flex and Flow-Through Dashboard

2026 Isn't a Demand Cycle — It's a Discipline Cycle. RevPAR is flat, costs are still rising, and GOPPAR is headed in the wrong direction. Traditional analysis often leaves crucial gaps, making it difficult to pinpoint true profit drivers or accurately assess departmental efficiency. That's why HIA built the GOP Flex and Flow-Through Business Intelligence...

GOP Flex and Flow-Through Dashboard

Video

Assist. Automate. Elevate. The AI Transformation of Hospitality’s Back Office Is Underway

HIA Co-Founder & COO Chip Fritsch charts the AI transformation reshaping hospitality finance — from today's automations to the autonomous back office on the horizon - as featured in Hotel Management. Somewhere right now, a hospitality accountant is manually reconciling yesterday's transactions — pulling data from three different systems, building a report that won't reach...

News Article: April 1, 2026 by Jaime Goss
Hotel Management: How AI Can Change the Hotel Back Office

News Article

2026 Will Reward the Prepared: Are Your Financials Deal-Ready?

2026 will not be the easiest transaction environment I’ve seen over the last 30 years, but it may be the most strategic. Owners who’ve been in a holding pattern through 2024 and 2025 will likely see better entry points as financing conditions improve and a wave of maturities force decisions. With debt markets loosening and...

Blog Post: March 2, 2026 by Charlie Fritsch, CEO
2026 Deal Ready Financials

Blog Post

The End of Data Silos: How a Unified ERP Empowers Hospitality Management Companies

Over the past decade, hospitality tech stacks have exploded, with more apps and services promising better visibility and deeper insights to make reporting easier and let decisions happen faster. And in many ways, they delivered. Teams now have access to more data than ever before.  But as many hoteliers have had time to sit with...

Blog Post: February 16, 2026 by Chip Fritsch, COO
The End of Data Silos: How a Unified ERP Empowers Hospitality Management Companies

Blog Post

HIA Recognized for Innovation 4th Year Running by Acumatica ERP!

HIA, the Enterprise Resource Planning (ERP) platform built for hospitality, is yet again the recipient of Acumatica’s prestigious Vertical Innovation award. At the Acumatica Summit 2026, held in Seattle, Washington from January 25th-28th, over 3000 attendees gathered in the capital of global cloud computing to celebrate Acumatica’s innovative, AI-driven business technology.  Out of hundreds of ISV’s...

News Article: February 5, 2026 by Elisa Fritsch

News Article

Industry Outlook: 2026 Will Be Won On Margin Defense

Takeaways from ALIS 2026 Americas Lodging Investment Summit (ALIS) 2026 didn’t signal the start of a rebound. It signaled a shift in management strategy - and what will be necessary to win this year Hoteliers are coming into 2026 with more realism than optimism. RevPAR ended last year down 0.3%, and the 2026 growth projections...

Blog Post: February 5, 2026 by Jaime Goss
Industry Outlook: 2026 Will Be Won On Margin Defense. ALIS Takeaways

Blog Post

HIA Named Top 3 Hotel Accounting Software in 2026 Hotel Tech Awards!

Backed by 200+ Reviews, Users Hail HIA as a “Strategic Asset” for Hotel Management.   HIA, the Enterprise Resource Planning (ERP) platform built for hospitality, has been named a Top 3 Finalist for Best Hotel Accounting Software in the prestigious 2026 Hotel Tech Awards. Presented by Hotel Tech Report, this recognition highlights HIA’s innovative platform...

News Article: January 21, 2026 by Jaime Goss
HIA, the Hospitality ERP, Named Top 3 Hotel Accounting Software in 2026

News Article

HIA’s Top Software Enhancements 2025

"HIA is driven to build the best solution for our hospitality clients. We want to be the system that solves pain points, that allows you to do more with your team, to take them out of manual data entry and put them on a higher tier of operations. We are never going to be done...

Blog Post: January 7, 2026 by Elisa Fritsch

Blog Post

From Multiple Bank Logins To One Dashboard: A Smarter Way To Manage Hotel Cash

Imagine you’re a corporate controller who manages over 50 hotel properties spread across multiple regions. Before you can make a single decision about payments, funding, or cash movement, you need to know your balances, so every morning starts the same way.  You, or a subordinate, log into bank portals, one after another after another. You...

Blog Post: January 7, 2026 by Jaime Goss
From Multiple Bank Logins to One Dashboard - A Smarter Way to Manage Hotel Cash

Blog Post

Industry Outlook For 2026: The End Of The Doldrums?

By R. Mark Woodworth, Principal, Woodworth Core Group Mark Woodworth, Principal of Woodworth Core Group and Board Member of Hotel Investor Apps Inc., brings over 40 years of hospitality industry advisory experience, including at CBRE Hotels and PKF Consulting, to inform his perspective on the current economic outlook for the U.S. lodging industry. For much...

News Article: January 7, 2026 by R. Mark Woodworth
US Lodging Industry Update: The End of the Doldrums? Outlook for 2026 by R. Mark Woodworth

News Article

Recover Up To 75 Hours Per Hotel, Per Month

HIA ERP & Accounting Software, the only ERP purpose-built for hospitality, streamlines multi-property management and improves accountability by consolidating financial and operational functions onto a single platform. See how your team can have full visibility into each hotel's financials while also recovering up to 75 hours per hotel, per month.

Recover Up to 75 Hours Per Hotel Per Month

Lead Magnet

2026 Ready: 6 Manual Processes Hotel Accountants Should Eliminate Today

If 2025 taught the industry anything, it’s that tighter margins and fragmented technology created a strong desire for consolidation and unification. To get the advantage for 2026, hotels need processes to help them get real-time data visibility and to cut out the repetitive work slowing teams down.  The first step to a smarter, more efficient...

Blog Post: December 15, 2025 by Jaime Goss
6 Manual Processes Hotel Accountants Should Eliminate in 2026

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General Vs. Hotel-Specific ERP: 6 Key Differences Your Hotel Can’t Afford to Ignore

If you’ve spent enough time in hotel finance and operations, you’ve seen how the pressure to operate smarter, faster, and with more visibility (all while walking tighter margins) has grown exponentially in the past decade. The need for consolidation and access to everything in one place has never been more in demand.  It’s one of...

Blog Post: December 2, 2025 by Jaime Goss
General Vs. Hotel-Specific ERP

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