Hotel Investor Apps (HIA), the hospitality-specific ERP platform, announced today that Baywood Hotels (Baywood), a privately held development and management company operating over 120 hotels nationwide, has expanded its utilization of HIA’s ERP & Accounting platform with the addition of HIA Intelligence, a business intelligence product.

Baywood Hotels already realized benefits from HIA’s ERP & Accounting Software, streamlining back office processes with automations and workflows for everything from dynamic multi-tier approvals to accounts receivable and enjoying advanced consolidated financial reporting. 

Ron Asarawala, VP, Finance & Asset Management at Baywood Hotels, said, “We have been extremely  impressed with the robust functionality of HIA and their responsiveness to customization requests. HIA is the most supportive team I have ever worked with”.

With the addition of HIA Intelligence, a hospitality-specific business intelligence solution for operations, finance, and labor management, Baywood receives daily actionable insights such as alerts based on their custom thresholds and A.I. anomaly detection. 

To provide Baywood with the customized business intelligence insights and data points they were looking for, HIA built tailor-made dashboards for Baywood’s Asset Managers, Operational Managers, and General Managers, which they now use daily.

HIA’s commitment to the continual development of its ERP, Accounting, and Intelligence platform resonated with Baywood as they focus on tech-forward solutions. Recent enhancements to HIA Intelligence, including an expanded Labor Management tool with a new Employee Details Dashboard, and a new Daily and Monthly Operations Recap Dashboard with side-by-side labor metrics, inform labor management decisions in each of Baywood’s regional asset groups. Additionally, a new POR Dashboard helps Asset Managers benchmark expenses and drive operating decisions.

Jeff Desai, Vice President and Asset Manager at Baywood Hotels, stated, “This is exactly the intelligence tool we were looking for at Baywood. It is so helpful to see the different KPIs at a glance and have the flexibility to segregate the data by layers of filters and drill down for deep analysis. The HIA team has been great to work with, building out dashboards to our specifications”.