When your ERP or accounting system doesn’t speak hospitality every new contract, owner, and brand adds more work for your finance team. Today, hotel management companies are coming to the table with more sophisticated requirements than they were even a few years ago. I see it in the RFPs we're receiving. They're longer, more specific,...
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There are plenty of problems you expect to encounter as your hotel management company grows. Falling months behind on billing your own hotels probably isn't one of them. Yet, at last year's Lodging Conference, I heard many versions of this exact same problem. Hotel management companies had successfully grown their portfolios and wanted to keep...
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Operators have wanted a near-real-time P&L for years. Now, companies that have the right financial foundation in place are proving how close you can actually get. In Dallas, a regional director of operations overseeing 10 properties has worked hard to build an operational cadence that lets GMs meet a 10:30 AM daily deadline to clear...
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One of the things I've learned from evaluating hotel portfolios over the years is that similar operating results don't always translate into similar financial performance. Two management companies can report nearly identical occupancy, ADR, and RevPAR while producing very different profit margins and long-term value. The difference usually isn't found in traditional performance metrics. It's...
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Hotel budgeting works best when PMS activity, forecasts, budgets, approvals, BI, and owner reporting share one trusted financial planning foundation for hotels.
Insight
Hospitality accounting works best when PMS activity, daily reports, AP, banking, BI, and owner reporting share one trusted foundation.
Insight
Hotel accounting software should connect PMS data, AP, bank reconciliation, owner reporting, and BI so hotel finance teams can close faster across properties.
Insight
Hotel finance teams are relying on two types of third-party AI — one from a vendor, one they built themselves — and both can fail for the same underlying reason. There's a pattern playing out in hotel accounting departments right now. A controller finishes the monthly close, exports the P&L to a spreadsheet, and uploads...
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Get a quick overview of the key features & navigation in HIA – the ERP And Accounting platform transforming hotel management operations.
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There’s a pattern I’ve started to notice with my recent conversations with hotel finance teams. Many know they have to address the fragmented systems that are causing delays, but they’re taking more of a “wait and see” approach instead of making fundamental changes to consolidate the data. Why? Because AI is evolving really quickly right...
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Cost control is top of mind for most hotel finance teams at the moment. Controllers might suspect that they might be overpaying somewhere, but if something really was off, they’d be able to see it, right? That was exactly the thinking of one VP of Finance who managed a 25-property hotel group. Because workflows were...
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Q1 2026 brought a strong slate of new capabilities to the HIA platform — all built to make your team’s day-to-day work faster, more accurate, and easier to manage. This quarter’s highlights include a brand new daily report monitor dashboard that puts monitoring and troubleshooting in your hands, enriched PMS integrations for HotelKey and Stay...
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Over the past decade, hospitality tech stacks have exploded, with more apps and services promising better visibility and deeper insights to make reporting easier and let decisions happen faster. And in many ways, they delivered. Teams now have access to more data than ever before. But as many hoteliers have had time to sit with...
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If 2025 taught the industry anything, it’s that tighter margins and fragmented technology created a strong desire for consolidation and unification. To get the advantage for 2026, hotels need processes to help them get real-time data visibility and to cut out the repetitive work slowing teams down. The first step to a smarter, more efficient...
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If you’ve spent enough time in hotel finance and operations, you’ve seen how the pressure to operate smarter, faster, and with more visibility (all while walking tighter margins) has grown exponentially in the past decade. The need for consolidation and access to everything in one place has never been more in demand. It’s one of...
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That short window between year-end close and the January 31 deadline can feel like a sprint for hotel finance teams rushing to get 1099s out the door. From chasing down missing W-9s and balancing year-end reports to last-minute runs to Staples and stuffing envelopes in triplicate, the cycle can feel like a mix of pressure,...
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The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It's a familiar battle that feels like an uphill climb every single year. But what if it...
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In today’s hyper-connected world, data is the new currency. And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff...
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At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New...
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Automating your Accounts Payable with an HIA integration partner like Factura.ai enables a huge time savings compared to scanning and uploading invoices manually. Learn how an automated AP integration can help turbo-charge your HIA experience.
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