Hotel finance teams are living with two forms of third-party AI — one from their vendor, one they built themselves — and both fail for the same underlying reason. There's a pattern playing out in hotel accounting departments right now. A controller finishes the monthly close, exports the P&L to a spreadsheet, and uploads it...
Blog Post
As we get deeper into the age of AI, many hotel leaders are beginning to reevaluate their reporting structures. And while much of the conversation has focused on dashboards, analytics, and automation, the GM Critique has quietly become one of the most frequently requested reporting improvements among corporate and property users. Few reports hold more...
Blog Post
Transitioning to new hospitality back-office software can be daunting, but a smooth implementation is possible with the right approach. In this video, Jaime Goss from HIA shares three best practices to ensure a seamless transition for your hotel portfolio: Appoint a Dedicated Project Manager: Designate a point person to manage communication, oversee data migration, and keep...
Video
New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility. HIA, the company behind the hospitality industry's only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the launch of four new AI-powered capabilities— AI Assistant, Anomaly Detection, AI Agent Studio, and PMS Mapping AI — embedded natively into...
News Article
One of the major focuses for hoteliers this past decade has been to get more visibility across their portfolios. And in many ways, they succeeded. Regional VPs can open a portfolio dashboard and instantly see occupancy declines, labor variances, softer pace, or unexpected shifts in GOP. But just because they can see what happened doesn’t...
Blog Post
Labor continues to be one of the largest cost lines in most hotels (typically 30–35% of revenue). It’s also one of the hardest to see while it’s actually happening. You can run a full week thinking everything is on track. Occupancy held. The front desk wasn’t overwhelmed. Housekeeping felt like it kept up. Nothing really...
Blog Post
HIA Co-Founder & COO Chip Fritsch separates the AI hype from what's already working in hotel accounting today and the next wave of AI assistance in finance. Plus, questions you can ask your vendor to understand their AI roadmap for yourself. As featured in Hospitality Net, the #1 ranked website for the global hospitality...
News Article
2026 Isn't a Demand Cycle — It's a Discipline Cycle. RevPAR is flat, costs are still rising, and GOPPAR is headed in the wrong direction. Traditional analysis often leaves crucial gaps, making it difficult to pinpoint true profit drivers or accurately assess departmental efficiency. That's why HIA built the GOP Flex and Flow-Through Business Intelligence...
Video
HIA Co-Founder & COO Chip Fritsch charts the AI transformation reshaping hospitality finance — from today's automations to the autonomous back office on the horizon - as featured in Hotel Management. Somewhere right now, a hospitality accountant is manually reconciling yesterday's transactions — pulling data from three different systems, building a report that won't reach...
News Article
Takeaways from ALIS 2026 Americas Lodging Investment Summit (ALIS) 2026 didn’t signal the start of a rebound. It signaled a shift in management strategy - and what will be necessary to win this year Hoteliers are coming into 2026 with more realism than optimism. RevPAR ended last year down 0.3%, and the 2026 growth projections...
Blog Post
Backed by 200+ Reviews, Users Hail HIA as a “Strategic Asset” for Hotel Management. HIA, the Enterprise Resource Planning (ERP) platform built for hospitality, has been named a Top 3 Finalist for Best Hotel Accounting Software in the prestigious 2026 Hotel Tech Awards. Presented by Hotel Tech Report, this recognition highlights HIA’s innovative platform...
News Article
Imagine you’re a corporate controller who manages over 50 hotel properties spread across multiple regions. Before you can make a single decision about payments, funding, or cash movement, you need to know your balances, so every morning starts the same way. You, or a subordinate, log into bank portals, one after another after another. You...
Blog Post
HIA ERP & Accounting Software, the only ERP purpose-built for hospitality, streamlines multi-property management and improves accountability by consolidating financial and operational functions onto a single platform. See how your team can have full visibility into each hotel's financials while also recovering up to 75 hours per hotel, per month.
Lead Magnet
If 2025 taught the industry anything, it’s that tighter margins and fragmented technology created a strong desire for consolidation and unification. To get the advantage for 2026, hotels need processes to help them get real-time data visibility and to cut out the repetitive work slowing teams down. The first step to a smarter, more efficient...
Blog Post
If you’ve spent enough time in hotel finance and operations, you’ve seen how the pressure to operate smarter, faster, and with more visibility (all while walking tighter margins) has grown exponentially in the past decade. The need for consolidation and access to everything in one place has never been more in demand. It’s one of...
Blog Post
That short window between year-end close and the January 31 deadline can feel like a sprint for hotel finance teams rushing to get 1099s out the door. From chasing down missing W-9s and balancing year-end reports to last-minute runs to Staples and stuffing envelopes in triplicate, the cycle can feel like a mix of pressure,...
Blog Post
2026 could be a turn around year for the US Lodging Industry, a welcome relief to the slow growth and high uncertainty of 2025. In this article, renowned industry expert R. Mark Woodworth shares his perspective on the current economic indicators shaping his outlook for the U.S. Lodging Industry in 2026 and beyond. R. Mark...
Lead Magnet
Charting a Winning Path Through Uncertainty HIA's leadership team, including CEO Charlie Fritsch, COO Chip Fritsch, and CRO Chris Hall, were on-site at The Lodging Conference 2025 recently to meet colleagues and share insights. The record breaking attendance (3,000+ attendees) was a clear indication of the industry’s optimism–despite remaining economic headwinds. Here is a summary...
Blog Post
Industry leaders like Midas Hospitality, Azul Hospitality Group, and Grand Pacific Resorts are upgrading to deliver next-level results, signaling a definitive industry move to unified data. Glenwood, MD - October 1, 2025 - HIA, the only Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced a period of accelerated growth, having added over...
News Article
If your visibility into cash balances is even a day old, you’re already flying blind. Seasonal swings, high fixed costs, and last-minute changes in occupancy mean money moves faster (and riskier) than in almost any other industry. While profitability is crucial for long-term success, it’s liquidity that keeps the lights on and operations running smoothly...
Blog Post
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