Elisa Fritsch, VP - Hotel ERP and Accounting Software

Lowen Hospitality Cuts Monthly Close Time by Over 30% and Achieves Near Real-Time P&L with HIA ERP

The Dallas–Fort Worth owner-operator grew its portfolio without adding accounting staff after moving to HIA's hospitality-specific ERP & Accounting platform Howard County MD — October 1, 2026 — HIA, the company behind the hospitality industry’s only purpose-built Enterprise Resource Planning (ERP) and accounting platform, today released a new customer case study with Lowen Hospitality Management....

News Article

How Lowen Hospitality Management Positioned Itself for Growth with HIA ERP

The Dallas-based ownership and management group cut monthly close time by over 30% and scaled the portfolio without adding accounting staff CUSTOMER SNAPSHOT Company Lowen Hospitality Management Type Ownership and Management Company Region Dallas–Fort Worth, TX Number of Properties 10 (expanding to 12 by end of 2026) Number of Rooms 1,266 Brands / Portfolio...

Case Study

HIA Promotes Two Senior Leaders, Launches Dedicated Customer Success Department

Glenwood, MD, July 2, 2026 — HIA, the hospitality industry's only purpose-built Enterprise Resource Planning (ERP) and accounting platform, today announced the formal creation of its Customer Success department alongside the promotion of two senior team members who will lead it. The new department formalizes a function that has always been central to HIA's operations...

News Article

HIA Named Acumatica’s Official Hospitality Partner, Cementing Its Position as the Definitive ERP Solution for the Hotel Industry

Co-branded hospitality destination on Acumatica.com marks a landmark milestone in HIA's decade of hospitality-focused innovation Glenwood, MD – June 8, 2026 - HIA, the Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced that Acumatica, one of the world's leading cloud ERP providers, has officially designated HIA as its partner for the hospitality industry....

News Article

How AP Automation Turns Invoice Processing Into Negotiation Leverage

Cost control is top of mind for most hotel finance teams at the moment. Controllers might suspect that they might be overpaying somewhere, but if something really was off, they’d be able to see it, right? That was exactly the thinking of one VP of Finance who managed a 25-property hotel group. Because workflows were...

Blog Post

Fresh Features: HIA’s Q1 2026 Software Enhancements

Q1 2026 brought a strong slate of new capabilities to the HIA platform — all built to make your team’s day-to-day work faster, more accurate, and easier to manage. This quarter’s highlights include a brand new daily report monitor dashboard that puts monitoring and troubleshooting in your hands, enriched PMS integrations for HotelKey and Stay...

Blog Post

HIA Recognized for Innovation 4th Year Running by Acumatica ERP!

HIA, the Enterprise Resource Planning (ERP) platform built for hospitality, is yet again the recipient of Acumatica’s prestigious Vertical Innovation award. At the Acumatica Summit 2026, held in Seattle, Washington from January 25th-28th, over 3000 attendees gathered in the capital of global cloud computing to celebrate Acumatica’s innovative, AI-driven business technology. Out of hundreds of ISV’s...

News Article

HIA’s Top Software Enhancements 2025

"HIA is driven to build the best solution for our hospitality clients. We want to be the system that solves pain points, that allows you to do more with your team, to take them out of manual data entry and put them on a higher tier of operations. We are never going to be done...

Blog Post

Next-Gen PMS & ERP Set The Standard For Hospitality Back-Office Tech

Today, many hotels are in the midst of migrating from legacy PMS technology to next-generation, cloud-native solutions. At HIA, as we work with hoteliers to map their new PMS systems to our financial management software, we see that many of the new capabilities that these systems offer are the same great features leading the way...

Blog Post

Why Tech Stack Consolidation Is the Future of Hotel Back-Office Ops

Hospitality may start at the front desk, but profitability starts in the back office. While your guests may get new flashy keyless entry and streamlined services, your finance teams often still deal with spreadsheets, dozens of different logins, and time-consuming workarounds. The result? A fine-tuned guest experience, but the teams responsible for forecasting, budgeting, and...

Blog Post

HIA Announces Promotion of Chris Hall to Chief Revenue Officer

HIA announced today the promotion of Chris Hall to Chief Revenue Officer. This promotion recognizes the significant role that Hall has played in the growth of the company.

News Article

Fresh Features: HIA’s Q3 2025 Software Enhancements

The 4th quarter of the year has begun and we get to reflect on all the new software enhancements built by our HIA development team in the last quarter. The team has rolled out multiple new capabilities for the platform as well as enhanced existing integrations. Newly built features include streamlined manual imports for BankConnect...

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HIA’s Chip Fritsch Featured in Hotel Management on Power of Consolidated Data

In "How Management Companies Are Winning With Consolidated Data," Charles “Chip” Fritsch, COO and Co-Founder of Hotel Investor Apps, shares how top management companies are using technology to differentiate themselves. Fritsch notes how the most innovative management companies he sees are laying a strategic foundation for growth. This includes adopting cloud-native, integration-friendly technology as the...

News Article

HIA Announces Promotion of Kimberly Vassell-Jacob to Vice President of Operations

Glenwood, Maryland - September 4th, 2025 - HIA, the hospitality industry’s only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the promotion of Kimberly Vassell-Jacob to Vice President of Operations. This promotion reflects Vassell-Jacob’s significant contributions to the company’s software product development and services, as well as her organizational leadership. In her previous...

News Article

Still Dreading Budgeting Season? Using an Integrated Solution for 2026 Can Help

The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It's a familiar battle that feels like an uphill climb every single year. But what if it...

Blog Post

How Leading Hotels Are Locking Down Financial Data

In today’s hyper-connected world, data is the new currency. And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff...

Blog Post

Fresh Features: HIA’s Latest Software Enhancements – Q2 2025

At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New...

Blog Post

Hotel Accounting Is Overdue for Automation—Here’s Where to Start

One of the biggest standout messages at HITEC 2025 wasn’t more dashboards, AI for AI’s sake, or smarter guest tech—it was about relief. Relief from daily reporting chaos. From reconciling by hand. From clunky processes and manual data entry that slow everything down. This desire has been echoing through hoteliers for a while now. Leaner...

Blog Post

4 Best ERP Software for Hotels in 2025

Enterprise Resource Planning systems (ERPs) are becoming increasingly popular with hotel management companies that are looking for full portfolio financial oversight with modern tech advantages. ERP’s are attractive because they are built as a consolidated platform, and can often replace multiple other software types. The rub when it comes to implementing an ERP for a...

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New Integrations and Enhancements: HIA’s Q1 2025 Development Highlights

We are excited to share some of the highlights of new features built by our in-house development team in Q1 2025. As you may know, at Hotel Investor Apps (HIA) we are committed to continuous innovation - keeping our customers at the forefront of hospitality technology, and have an ongoing development roadmap. In Q1 the...

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