Elisa Fritsch - Hotel ERP and Accounting Software

HIA Receives 2025 Global Customer Support Certification from Hotel Tech Report

January 14th, 2025 - Hotel Investor Apps (HIA), the leading hospitality ERP platform, today announced its receipt of Hotel Tech Report’s level 1 “Global Customer Support Certification” (GCSC). This distinguished third-party certification recognizes Hotel Investor Apps for its investments into the tools, processes, and strategies to ensure the ongoing success of its customers. Chip Fritsch, COO...

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Commitment to Innovation: HIA’s 2024 Development Highlights

2024 was a great example of our dedication to making HIA ERP & Accounting platform the best in the industry. The HIA in-house development team built new software integrations, enhanced key areas of the system like Budgeting & Forecasting, Bank Connect, and Business Intelligence, as well as improved the overall user experience.

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10 Hotel Accounting Automations to Work Smarter in 2025

As portfolios grow and management teams request more real-time reporting, there can be pressure on the hotel accounting and operations teams to produce more intelligence faster.
So then, how do you deliver on increasing demands without driving up staffing or burning out your team?

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From Fragmented to Unified: Why a Global Chart of Accounts is Key in Hotel Reporting

As hoteliers work their way through budget season, it’s a time when their attention rests once more on that simple, yet vital, backbone of hotel accounting, the Chart of Accounts.The Chart of Accounts is a list of financial categories and account codes used by a business to record and categorize its financial transactions. This humble...

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The Power of Advanced Dashboards for Hospitality Financial Management

“The numbers are… how we keep score in the game of hotel management.” - David Lund, hotel financial coach and author, “The Prosperous Hotelier”If numbers are how we keep score in hotel management, then hotel teams deserve the best scoreboards possible with which they can track performance against budget and keep their eyes on the...

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REPAY Integration Update!

Hotel Investor Apps (HIA) is happy to announce enhancements to its API integration with REPAY rolling out over the next several weeks. This update provides more detailed payment information within the HIA system so that users can more easily reference and provide proof of payment. For example, check payments will now include the check number, a...

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Leveraging Labor Intelligence to Control Labor Costs

More companies are turning to labor intelligence in response to rising labor costs and unprecedented labor shortages. Higher labor expenses can affect profit margins and profitability, and if there are not enough staff to meet business demands, it can also affect service levels and guest satisfaction.

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Boosting Efficiency for Hotel Management Companies: 5 Transformational Benefits of a Hospitality ERP

Hotel management companies are looking for solutions for boosting efficiency as they juggle challenges of portfolio management including hotels at all different stages of the development and renovation pipelines, as well as larger issues of labor scarcity, rising labor rates, and how to do more with smaller teams. In the hotel back office, legacy systems, error-prone...

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HITEC Charlotte 2024 Recap: The Right Time for Technology

It was a great HITEC event this year - attendees and exhibitors alike were all talking about the high energy and high attendance of the show held in Charlotte, North Carolina last week. Nearly 6000 attendees and 325+ exhibitors filled the Charlotte Convention Center to focus on all things hospitality tech.Factors Converging for Tech AdoptionThe...

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4 Best ERP Software for Hotels in 2024

Enter the growing popularity of Enterprise Resource Planning systems (ERPs) for hotels that provide consolidated functionality in one platform. Hotel ERP’s stand out from other software in that they are built to integrate different aspects of the business into one consolidated system.

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Thinking Big: Why Portfolio-Wide Accounting Implementation is Superior

When a hotel company gets ready to start working with a new accounting system, most plan to take the plunge with a universal go-live date for all properties. However, sometimes hoteliers request to only onboard one or two hotels out of the portfolio to start.There may be very valid reasons for this request - the...

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Exciting New Enhancements to HIA’s ERP & Accounting Software!

HIA, the premiere hotel ERP, has announced a new integration with Microsoft Teams as part of its latest enhancements. Other recent enhancements include improved mobile app experience, and improved GL error detection.

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The Best Time of Year to Implement a New Hotel Accounting System

Having a streamlined back office merrily humming as it processes revenue and expenses is the dream of many hotel finance teams. And it is an achievable dream with a digital transformation of that cornerstone of the hotel back office - the accounting system. The accounting system is the key to providing more accurate, comprehensive, and...

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What’s the Big Deal with Bank API?

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What is a Hotel ERP???

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HIA 1-Minute Overview Video

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HIA 10-Minute Demo

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2023 Top Trending Articles Round-Up

As we wrap up 2023 and look towards 2024, here is a quick round-up of some of the top articles on hotel back office innovation.

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The Danger of being Caught without General Ledger History in an Audit

Looking to update your hotel accounting software? Make sure you choose one that preserves your General Ledger history or risk being caught without one!

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Introducing Velixo – HIA’s Integration for Excel!

Even though we love to point out that Hotel Investor Apps ERP & Accounting software replaces manual Excel work with automated imports, and more error free data, we have to admit that there can still be a time and a place for Excel. When it comes to reporting, budgeting, and planning, we know that many...

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