Why Hotel Management Companies Fall Behind on AR — And How to Fix It

There are plenty of problems you expect to encounter as your hotel management company grows. Falling months behind on billing your own hotels probably isn't one of them. Yet, at last year's Lodging Conference, I heard many versions of this exact same problem. Hotel management companies had successfully grown their portfolios and wanted to keep...

Blog Post: September 15, 2026 by Chip Fritsch, COO

Blog Post

More AI, More Control: What Hotel GMs Should Expect From Automation

The hospitality industry is undergoing massive changes in the age of AI. With the majority of hotel companies either already deploying AI or planning to do so, there’s a healthy mixture of excitement and concern, particularly for many GMs.  The tools they’ve wanted to help them do their jobs more efficiently are already being employed,...

Blog Post: July 14, 2026 by Charlie Fritsch, CEO
More AI, More Control: What Hotel GM's Should Expect From Automation

Blog Post

Beyond Month-End: Unlocking The Strategic Potential Of Your GM Critique

As we get deeper into the age of AI, many hotel leaders are beginning to reevaluate their reporting structures. And while much of the conversation has focused on dashboards, analytics, and automation, the GM Critique has quietly become one of the most frequently requested reporting improvements among corporate and property users.  Few reports hold more...

Blog Post: July 1, 2026 by Jaime Goss, VP
Unlock the Strategic Potential of your GM Critique

Blog Post

AI-Driven BI Is Finally Giving Hotel Reporting Context

One of the major focuses for hoteliers this past decade has been to get more visibility across their portfolios. And in many ways, they succeeded. Regional VPs can open a portfolio dashboard and instantly see occupancy declines, labor variances, softer pace, or unexpected shifts in GOP. But just because they can see what happened doesn’t...

Blog Post: June 4, 2026 by Jaime Goss, VP
AI-Driven BI (Business Intelligence) is finally giving hotel reporting context

Blog Post

Labor Is Your Biggest Cost Line: Here’s How To Actually See It

Labor continues to be one of the largest cost lines in most hotels (typically 30–35% of revenue). It’s also one of the hardest to see while it’s actually happening. You can run a full week thinking everything is on track. Occupancy held. The front desk wasn’t overwhelmed. Housekeeping felt like it kept up. Nothing really...

Blog Post: April 15, 2026 by Jaime Goss, VP
Labor Is Your Biggest Cost Line. Here’s How to Actually See It.

Blog Post

Better Labor Decisions Don’t Start with Cuts—They Start with Business Intelligence

Labor costs are rising. Inflation is squeezing margins. And wage growth, paired with persistent staffing shortages, is making every scheduling decision count. Hotel leaders are under more pressure than ever to contain costs, and labor is often the first place they look.  General Managers are often the first line of defense, stepping in to fold...

Blog Post: May 6, 2025 by Jaime Goss, VP
Better Labor Decisions

Blog Post

5 Benefits Of An Automated AP Integration

Automating your Accounts Payable with an HIA integration partner like Factura.ai enables a huge time savings compared to scanning and uploading invoices manually. Learn how an automated AP integration can help turbo-charge your HIA experience.

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