The hospitality industry is undergoing massive changes in the age of AI. With the majority of hotel companies either already deploying AI or planning to do so, there’s a healthy mixture of excitement and concern, particularly for many GMs. The tools they’ve wanted to help them do their jobs more efficiently are already being employed,...
Blog Post
As we get deeper into the age of AI, many hotel leaders are beginning to reevaluate their reporting structures. And while much of the conversation has focused on dashboards, analytics, and automation, the GM Critique has quietly become one of the most frequently requested reporting improvements among corporate and property users. Few reports hold more...
Blog Post
New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility. HIA, the company behind the hospitality industry's only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the launch of four new AI-powered capabilities— AI Assistant, Anomaly Detection, AI Agent Studio, and PMS Mapping AI — embedded natively into...
News Article
One of the major focuses for hoteliers this past decade has been to get more visibility across their portfolios. And in many ways, they succeeded. Regional VPs can open a portfolio dashboard and instantly see occupancy declines, labor variances, softer pace, or unexpected shifts in GOP. But just because they can see what happened doesn’t...
Blog Post
There’s a pattern I’ve started to notice with my recent conversations with hotel finance teams. Many know they have to address the fragmented systems that are causing delays, but they’re taking more of a “wait and see” approach instead of making fundamental changes to consolidate the data. Why? Because AI is evolving really quickly right...
Blog Post
HIA Co-Founder & COO Chip Fritsch separates the AI hype from what's already working in hotel accounting today and the next wave of AI assistance in finance. Plus, questions you can ask your vendor to understand their AI roadmap for yourself. As featured in Hospitality Net, the #1 ranked website for the global hospitality...
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