Elisa Fritsch - Hotel ERP and Accounting Software

HIA Announces Promotion of Kimberly Vassell-Jacob to Vice President of Operations

Glenwood, Maryland - September 4th, 2025 - HIA, the hospitality industry’s only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the promotion of Kimberly Vassell-Jacob to Vice President of Operations. This promotion reflects Vassell-Jacob’s significant contributions to the company’s software product development and services, as well as her organizational leadership. In her previous...

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Still Dreading Budgeting Season? Using an Integrated Solution for 2026 Can Help

The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It's a familiar battle that feels like an uphill climb every single year. But what if it...

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How Leading Hotels Are Locking Down Financial Data

In today’s hyper-connected world, data is the new currency. And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff...

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Fresh Features: HIA’s Latest Software Enhancements – Q2 2025

At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New...

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Hotel Accounting Is Overdue for Automation—Here’s Where to Start

One of the biggest standout messages at HITEC 2025 wasn’t more dashboards, AI for AI’s sake, or smarter guest tech—it was about relief. Relief from daily reporting chaos. From reconciling by hand. From clunky processes and manual data entry that slow everything down. This desire has been echoing through hoteliers for a while now. Leaner...

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Why Tech Stack Consolidation Is the Future of Hotel Back-Office Ops

Hospitality may start at the front desk, but profitability starts in the back office. While your guests may get new flashy keyless entry and streamlined services, your finance teams often still deal with spreadsheets, dozens of different logins, and time-consuming workarounds. The result? A fine-tuned guest experience, but the teams responsible for forecasting, budgeting, and...

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4 Best ERP Software for Hotels in 2025

Enterprise Resource Planning systems (ERPs) are becoming increasingly popular with hotel management companies that are looking for full portfolio financial oversight with modern tech advantages. ERP’s are attractive because they are built as a consolidated platform, and can often replace multiple other software types. The rub when it comes to implementing an ERP for a...

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New Integrations and Enhancements: HIA’s Q1 2025 Development Highlights

We are excited to share some of the highlights of new features built by our in-house development team in Q1 2025. As you may know, at Hotel Investor Apps (HIA) we are committed to continuous innovation - keeping our customers at the forefront of hospitality technology, and have an ongoing development roadmap. In Q1 the...

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Global Spend Visibility: The Missing Piece in Hotel Cost Containment

With tariff disputes threatening supply chains and tourism forecasts, savvy hotel management companies are building contingency plans to stay ahead. One proven way to strengthen cost containment? Gaining more control over how you manage and monitor vendor spend. That starts with a Global Vendor List—a key feature of advanced accounting platforms like HIA’s ERP—designed to give...

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Tech-Forward Hotel Management: Leveraging Technology for Owners

The hotel industry has no problem adopting technology to improve guest experiences and front-of-house operations, so why are we often stuck in the past with outdated financial processes and technologies that create delays, limit visibility, and lack the flexibility today’s owners demand? Tech-forward hotel management companies are turning toward modern financial technology that delivers timely...

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Historical Data Migration: Overcoming Challenges with Best Practices for Hospitality

The migration of historical financial data is one of the most critical yet challenging aspects of transitioning a hotel to a new management or accounting system. Without properly migrated historical financial data, hotels risk losing valuable insights that drive financial planning, forecasting, and operational decision-making. In this guide, we’ll explore the common pitfalls of historical...

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HIA Receives 2025 Excellence Award from Acumatica ERP!

Hotel Investor Apps (HIA) is excited to share that we are the recipient of the “2025 Excellence Award" for an ISV vertical from Acumatica ERP.This award recognizes HIA for the high degree of innovation, overall excellence, and high performance of it's ERP & Accounting software designed for hotels. (With it's foundation on the Acumatica platform.)HIA's...

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First Update of 2025 – Enhancements to HIA’s ERP & Accounting Software

Hotel Investor Apps (HIA) regularly releases new updates to keep improving our ERP & Accounting platform. We are pleased to announce that the next roll-out period for updates will be February 15th to March 15th, 2025, during which new features will be gradually deployed to all customers. “We are excited to get out of the gate...

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HIA Receives 2025 Global Customer Support Certification from Hotel Tech Report

January 14th, 2025 - Hotel Investor Apps (HIA), the leading hospitality ERP platform, today announced its receipt of Hotel Tech Report’s level 1 “Global Customer Support Certification” (GCSC). This distinguished third-party certification recognizes Hotel Investor Apps for its investments into the tools, processes, and strategies to ensure the ongoing success of its customers. Chip Fritsch, COO...

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Commitment to Innovation: HIA’s 2024 Development Highlights

2024 was a great example of our dedication to making HIA ERP & Accounting platform the best in the industry. The HIA in-house development team built new software integrations, enhanced key areas of the system like Budgeting & Forecasting, Bank Connect, and Business Intelligence, as well as improved the overall user experience.

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10 Hotel Accounting Automations to Work Smarter in 2025

As portfolios grow and management teams request more real-time reporting, there can be pressure on the hotel accounting and operations teams to produce more intelligence faster.
So then, how do you deliver on increasing demands without driving up staffing or burning out your team?

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From Fragmented to Unified: Why a Global Chart of Accounts is Key in Hotel Reporting

As hoteliers work their way through budget season, it’s a time when their attention rests once more on that simple, yet vital, backbone of hotel accounting, the Chart of Accounts.The Chart of Accounts is a list of financial categories and account codes used by a business to record and categorize its financial transactions. This humble...

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The Power of Advanced Dashboards for Hospitality Financial Management

“The numbers are… how we keep score in the game of hotel management.” - David Lund, hotel financial coach and author, “The Prosperous Hotelier”If numbers are how we keep score in hotel management, then hotel teams deserve the best scoreboards possible with which they can track performance against budget and keep their eyes on the...

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REPAY Integration Update!

Hotel Investor Apps (HIA) is happy to announce enhancements to its API integration with REPAY rolling out over the next several weeks. This update provides more detailed payment information within the HIA system so that users can more easily reference and provide proof of payment. For example, check payments will now include the check number, a...

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Leveraging Labor Intelligence to Control Labor Costs

More companies are turning to labor intelligence in response to rising labor costs and unprecedented labor shortages. Higher labor expenses can affect profit margins and profitability, and if there are not enough staff to meet business demands, it can also affect service levels and guest satisfaction.

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