Today, many hotels are in the midst of migrating from legacy PMS technology to next-generation, cloud-native solutions. At HIA, as we work with hoteliers to map their new PMS systems to our financial management software, we see that many of the new capabilities that these systems offer are the same great features leading the way...
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Hospitality may start at the front desk, but profitability starts in the back office. While your guests may get new flashy keyless entry and streamlined services, your finance teams often still deal with spreadsheets, dozens of different logins, and time-consuming workarounds. The result? A fine-tuned guest experience, but the teams responsible for forecasting, budgeting, and...
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HIA announced today the promotion of Chris Hall to Chief Revenue Officer. This promotion recognizes the significant role that Hall has played in the growth of the company.
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The 4th quarter of the year has begun and we get to reflect on all the new software enhancements built by our HIA development team in the last quarter. The team has rolled out multiple new capabilities for the platform as well as enhanced existing integrations. Newly built features include streamlined manual imports for BankConnect...
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In "How Management Companies Are Winning With Consolidated Data," Charles “Chip” Fritsch, COO and Co-Founder of Hotel Investor Apps, shares how top management companies are using technology to differentiate themselves. Fritsch notes how the most innovative management companies he sees are laying a strategic foundation for growth. This includes adopting cloud-native, integration-friendly technology as the...
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Glenwood, Maryland - September 4th, 2025 - HIA, the hospitality industry’s only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today the promotion of Kimberly Vassell-Jacob to Vice President of Operations. This promotion reflects Vassell-Jacob’s significant contributions to the company’s software product development and services, as well as her organizational leadership. In her previous...
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The heated debates over next year’s numbers are around the corner, and no amount of crisp fall air can take the edge off. You know the drill: the spreadsheets, the endless back-and-forth, the painstaking process of pulling data. It's a familiar battle that feels like an uphill climb every single year. But what if it...
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In today’s hyper-connected world, data is the new currency. And your back office systems hold the keys to your vault. Think about how much data quietly filters through your back office systems—P&L reporting, employee payroll, accounts payable, procurement, HR. No one sets out to leave their systems open to attack. But in hospitality (where staff...
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At HIA we are continually innovating to keep our customers at the forefront of hospitality technology. We are excited to share some of the newest features built by our in-house product development team in Q2 2025. These features include a new timely integration, enhanced existing integrations, and general system enhancements to functionality and security. New...
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One of the biggest standout messages at HITEC 2025 wasn’t more dashboards, AI for AI’s sake, or smarter guest tech—it was about relief. Relief from daily reporting chaos. From reconciling by hand. From clunky processes and manual data entry that slow everything down. This desire has been echoing through hoteliers for a while now. Leaner...
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Enterprise Resource Planning systems (ERPs) are becoming increasingly popular with hotel management companies that are looking for full portfolio financial oversight with modern tech advantages. ERP’s are attractive because they are built as a consolidated platform, and can often replace multiple other software types. The rub when it comes to implementing an ERP for a...
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We are excited to share some of the highlights of new features built by our in-house development team in Q1 2025. As you may know, at Hotel Investor Apps (HIA) we are committed to continuous innovation - keeping our customers at the forefront of hospitality technology, and have an ongoing development roadmap. In Q1 the...
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With tariff disputes threatening supply chains and tourism forecasts, savvy hotel management companies are building contingency plans to stay ahead. One proven way to strengthen cost containment? Gaining more control over how you manage and monitor vendor spend. That starts with a Global Vendor List—a key feature of advanced accounting platforms like HIA’s ERP—designed to give...
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The hotel industry has no problem adopting technology to improve guest experiences and front-of-house operations, so why are we often stuck in the past with outdated financial processes and technologies that create delays, limit visibility, and lack the flexibility today’s owners demand? Tech-forward hotel management companies are turning toward modern financial technology that delivers timely...
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The migration of historical financial data is one of the most critical yet challenging aspects of transitioning a hotel to a new management or accounting system. Without properly migrated historical financial data, hotels risk losing valuable insights that drive financial planning, forecasting, and operational decision-making. In this guide, we’ll explore the common pitfalls of historical...
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Hotel Investor Apps (HIA) is excited to share that we are the recipient of the “2025 Excellence Award" for an ISV vertical from Acumatica ERP.This award recognizes HIA for the high degree of innovation, overall excellence, and high performance of it's ERP & Accounting software designed for hotels. (With it's foundation on the Acumatica platform.)HIA's...
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Hotel Investor Apps (HIA) regularly releases new updates to keep improving our ERP & Accounting platform. We are pleased to announce that the next roll-out period for updates will be February 15th to March 15th, 2025, during which new features will be gradually deployed to all customers. “We are excited to get out of the gate...
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January 14th, 2025 - Hotel Investor Apps (HIA), the leading hospitality ERP platform, today announced its receipt of Hotel Tech Report’s level 1 “Global Customer Support Certification” (GCSC). This distinguished third-party certification recognizes Hotel Investor Apps for its investments into the tools, processes, and strategies to ensure the ongoing success of its customers. Chip Fritsch, COO...
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2024 was a great example of our dedication to making HIA ERP & Accounting platform the best in the industry. The HIA in-house development team built new software integrations, enhanced key areas of the system like Budgeting & Forecasting, Bank Connect, and Business Intelligence, as well as improved the overall user experience.
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As portfolios grow and management teams request more real-time reporting, there can be pressure on the hotel accounting and operations teams to produce more intelligence faster.
So then, how do you deliver on increasing demands without driving up staffing or burning out your team?
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