From an operations perspective, moving to HIA’s unified hospitality ERP tech platform puts the right foundation in place for cleaner, more consolidated and centralized data, as well as better analysis, insights, and operating decisions. 

While implementing a new software may seem daunting, when best practices and strategies are followed, it can be surprisingly straightforward.

3 Phase Implementation Process

HIA’s implementation  process consists of 3  main phases: Orientation, System Setup, and Deployment. During Orientation, our implementation team meets with your team and discusses the game plan, as well as roles and responsibilities, scope of work, and integrations needed. During System Setup, our implementation team builds your software to the agreed upon configuration. During Deployment, we train your team on the features and functionality of your new software and provide dedicated post-implementation support.

Best Practice - Implement The Whole Portfolio at One Time

One important best practice to keep in mind is that onboarding your whole portfolio at one time is far superior to a piecemeal approach that leaves different properties in different systems, which can create challenges.

Companies that embrace the new system by implementing all properties at one time can experience benefits much faster - such as the accuracy, efficiency, and better portfolio-wide visibility for which you selected the software.