Better Labor Decisions Don’t Start with Cuts—They Start with Business Intelligence

Labor costs are rising. Inflation is squeezing margins. And wage growth, paired with persistent staffing shortages, is making every scheduling decision count. Hotel leaders are under more pressure than ever to contain costs, and labor is often the first place they look.  General Managers are often the first line of defense, stepping in to fold...

Blog Post: May 6, 2025 by Jaime Goss
Better Labor Decisions

Blog Post

5 Benefits Of An Automated AP Integration

Automating your Accounts Payable with an HIA integration partner like Factura.ai enables a huge time savings compared to scanning and uploading invoices manually. Learn how an automated AP integration can help turbo-charge your HIA experience.

AP Integration

Video

Global Spend Visibility: The Missing Piece in Hotel Cost Containment

With tariff disputes threatening supply chains and tourism forecasts, savvy hotel management companies are building contingency plans to stay ahead. One proven way to strengthen cost containment? Gaining more control over how you manage and monitor vendor spend. That starts with a Global Vendor List—a key feature of advanced accounting platforms like HIA’s ERP—designed to give...

Blog Post: April 14, 2025 by Elisa Fritsch
Global Spend Visibility

Blog Post

Leveraging Labor Intelligence to Control Labor Costs

More companies are turning to labor intelligence in response to rising labor costs and unprecedented labor shortages. Higher labor expenses can affect profit margins and profitability, and if there are not enough staff to meet business demands, it can also affect service levels and guest satisfaction.

Blog Post: August 6, 2024 by Elisa Fritsch
Leveraging Labor Intelligence to Control Labor Costs

Blog Post

Thinking Big: Why Portfolio-Wide Accounting Implementation is Superior

When a hotel company gets ready to start working with a new accounting system, most plan to take the plunge with a universal go-live date for all properties. However, sometimes hoteliers request to only onboard one or two hotels out of the portfolio to start.There may be very valid reasons for this request - the...

Blog Post: May 23, 2024 by Elisa Fritsch

Blog Post

Lark & HIA: Operational Transformation and Employee Empowerment

Introduction Lark, a management group for small luxury and boutique hotels, was growing quickly due to their reputation for expertise in the segment, ownership mentality, and innovative ideas.  However, while driving a strong ROI to their 50+ destination properties, behind the scenes they were challenged by a slow and tedious accounting system that required operational...

Tradewinds Hotel, Carmel, California

Case Study