HIA has a full-time customer support team eager to help all users succeed on the platform. Support areas include, but are not limited to:
This distinguished third-party certification program recognizes HIA for its investments into the tools, processes, and strategies to ensure the ongoing success of its customers.
In order to become certified, companies must open their internal systems to Hotel Tech Report for assessment along HTR’s rigorous 34-point GCSC Rubric. This rubric requires a minimum scoring of 3.0 out of 5.0 Average Customer Support Rating, an area where HIA excels, with its 4.5 out of 5.0 Average Customer Support Rating.
“We are committed to providing the best financial management software in the industry and a major component of that is ensuring the success of our customers on the platform. Providing top-tier customer support is, and will continue to be, a priority for us.” - Chip Fritsch, COO at HIA
HIA, A Product Of © Hotel Investor Apps Inc.
